•Communicates and follows up with clients on projects, miscellaneous jobs, and day-to-day requests including rush job requests or general inquiries that require immediate attention • Monthly Report to Country Manager •Follows up with internal departments providing comments, relaying client requests, and closely checking for details and consistency •Generates timelines and manages project schedules •Assists in design of presentations to clients •Maintains and updates status reports; schedules conference calls/meetings to discuss status; prepares conference reports and minutes Relationship Management •Acts as the advocate for the client and is responsible for ensuring that we do everything in our power to enable client success •Builds a sustainable and growing relationship with the client – especially those responsible for making buying decisions •Creates and manages the overall relationship map •Understands delivery activities at a level to interact with senior clients •Understands business well enough to hold their own in a conversation (not necessarily drive it, but not embarrass themselves) Business Development •Acts as the team captain and leverages the strengths of company to put together the best possible team for the client •Works in partnership with other Client Executives if the account size merits it (there can be more than one CE per client/buying center) •Understands and leverages company’s themes and practices to create value added offerings for the client •Knowledgeable about work we have done for similar clients across the firm and how those successes and knowledge gained can be applied to their client •Drives the opportunity management process •Creates and shapes new opportunities •Develops a business development plan for the account

Managing all HR issues and providing HR support to the company staff • Managing recruiting and staffing process (preparation of employment contracts, order and Other HR letters) • Managing various people-related projects (mobilization, demobilization plans and ets.) • Developing appropriate Human Resources standards to ensure effective, fair and equitable management of staff through the organization • Supervision of travel, hotel and transportation arrangements, obtaining entry visa and registration at the Police Authorities for company employees as well as for visitors • Performance and improvement systems management • Managing the annual personnel training and development plan • Develop a system of performance appraisal • Managing employee relations issues (development, motivation, problem solving and etc.) • Advising on compensation and benefits issues; • Managing the recruitment process, staff appraisal procedure • Carrying out candidate background checking • Advising on pre-employment candidate assessment for particular position within company • Prepare the list of main job responsibilities and employment contracts for personnel • Allocating and coordinating staff on company’s different projects • Evaluate training programs for staff and implemented new training solutions that met the needs of the business and the people • Ensuring compliance with Labor legislation of company’s internal procedures • Participate in annual salary survey and advise on salary scales and benefits • Improved the disciplinary structure by implementing reprimand system • Conducting on the job trainings for staff awareness regarding company procedures and memos • Planning, developing and implementing a strategy for HR, including recruitment policies, quality procedures, conditions and contracts • Preparing tender documentation (CV bank, Organizational flow charts) • Coordination of admin staff • Controlling absenteeism • Controlling timely submission of monthly reports • Complaints solving • Monitoring work process of department overall