Greet hotel guests; answer any questions or concerns Provide an outstanding guest experience Maintain an orderly front desk Operate computer programs and multi-line phone systems Performing all check-in and check-out tasks Complete basic cashier and bookkeeping responsibilities Contact necessary staff to solve problems when challenges arise, ensuring guest comfort Replacing the front office manager if necessary CASHIER

Operates front office posting software. Processing cash, debit card and credit card transactions for guests. Preparing and submitting daily bank deposits. Complete sales tax reporting forms . Resolve customer complaints, guide them and provide relevant information Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change . Assists with distribution of month end reports as directed by accounts or front office manager. Attends meetings as required.

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