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Was more than two weeks ago

Male, 28 years, born on 6 December 1997

Saint Petersburg, willing to relocate (Azerbaijan, Uzbekistan), prepared for business trips

Customer Support (English,Urdu,Hindi)

1 500 € in hand

Specializations:
  • Interpreter

Employment type: full time, part time, project work/one-time assignment

Work experience 6 years 5 months

May 2021 — December 2025
4 years 8 months
Team Whale

Saint Petersburg

Business Services... Show more

VIP service
1. Helping new customers navigate the setup and onboarding process. 2. Offering training or resources to customers for using products or services effectively. 3. Logging customer interactions in CRM (Customer Relationship Management) software for record-keeping. 4. Identifying and diagnosing customer issues or complaints. 5. Monitoring customer satisfaction through surveys or feedback tools. 6.Responding to customer inquiries through various channels (phone, email, live chat)
January 2018 — September 2019
1 year 9 months
Redox System Pvt Ltd

www.redoxsystems.in/

IT, System Integration, Internet... Show more

Software Developer
Providing technical support and developing new features to software for educational institution according to the requirement of institution.

Skills

Skill proficiency levels
Advanced level
Internet
Английский язык
MS Word
MS Office
Communication skills
Computer troubleshooting
computer operator
Software Installation
Работа в команде
Atlassian Jira
Livechat
Oki-Toki
zendesk
Helpdesk
Intercom
Medium level
HTML
MS Excel
MS Access
MS SQL Server
Обучаемость
Typing skills
NetBeans
Hardware
Information Technology
ORACLE
Java
SQL

About me

I am quick decision taker with Innovative mind and having interested in Business and having great communication skills.. I believe my excellent interpersonal skill, analytical skill, and problem-solving skill, Profitably, good in teamwork, sharing ideas, and interacting with customers and clients will be surely beneficial for me and organization.

Higher education (master)

2022
Higher education (master)
Peter the Great St.Petersburg Polytechnic University , Saint Petersburg
Institute of Computer Science and Technology, Intelligence Systems
2020
Higher education (master)
Peter the Great St.Petersburg Polytechnic University , Saint Petersburg
Preparatory , Russian Language
2018
Higher education (master)
Al Falah University
Computer Science, Computer Science Engineering

Languages

Hindi — Native

English — C1 — Advanced

Russian — B1 — Intermediate

Urdu — C1 — Advanced

Professional development, courses

2018
Jamia Millia Islamia
Distance Learning , Certificate in computer hardware and network technology
2017
Jamia Millia Islamia
Distance Learning , Certificate In information Technology
2016
Jamia Millia Islamia
English Department, Certificate In Translation Proficiency(English)

Citizenship, travel time to work

Citizenship: India

Permission to work: Russia

Desired travel time to work: Doesn't matter