• Strategy development and implementation to facilitate achievement of sales, profit and brand growth objectives • Monitor performance of brand across all key metrics including P&L management and tracking of scan data/market share • Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future • Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities • Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times

• Supervise Pharmacy Managers to operate an efficient pharmacy to achieve sales, script growth, margin and profitability and hold entire team accountable. • Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and scheduling any and all required training. • Execute all corporate marketing, merchandise, and operations programs to drive sales, script growth, and profits in all stores within the country. • Ensure customer service programs are properly implemented and adhered to in order to guarantee a high level of customer satisfaction and loyalty. • Maintain communication with professional, civic, and governmental organizations.

• Provide supervision and leadership to Front Office • Ensure that all arrangements are well planned • Manage trainings for the team to ensure best possible service for guests • Contributed to recruiting and training front office team

• Generate monthly, quarterly, and annual consolidation reports for the firm's cash flows • Put together balances sheets, cash flow statements, income statements, and various financial statements • Reconcile bank statements to company record • Oversee the budgeting process and identify cost saving opportunities

* Answer the phone at the front desk to respond to current and prospective guests’ needs * Book reservations for individuals, families and groups as required * Greet walk-in guests and guests with reservations when they arrive at the front desk