inDrive — международный
сервис пассажирских перевозок. Мы создаем глобальный высокотехнологичный продукт, который
меняет жизнь миллионов людей к лучшему.
Обязанности
Responding to phone calls, emails, and chat messages.
Quickly and efficiently resolving customer issues.
Processing returns, exchanges, and customer complaints.
Keeping records of each interaction with customers.
Updating customer information in the CRM system.
Collecting and forwarding customer feedback to relevant departments.
Informing customers about the status of their inquiries.
Требования
Fluent in Turkish and Knowledge of English (B1 minimum).
Excellent oral and written communication skills.
Ability to conduct dialogue politely and professionally.
Ability to work with large volumes of information.
Attention to detail and accuracy in documentation.
Proficiency in PC and basic office programs.
Skills in working with CRM systems and other specialized software.
Условия
Initial training
Stable salary
Unlimited opportunities for professional and career growth, regular external and internal training from our partners
The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry