Business Analyst / Systems Analyst

The team of experts providing analytical services to healthcare clients is looking for a great, long-term Business Analyst / Systems Analyst.

You will join an international team of first-class professionals who are passionate about creating products that improve the quality of medical services. 

The company offers exposure to a variety of industries and technologies, room to grow as a professional, time in projects to learn new skills and an opportunity to work with phenomenal coworkers, some of the best people on the planet. 

About You

You excel at transforming ideas into practical solutions and driving product development from concept to completion. As a perceptive and creative problem-solver, you're able to navigate complex challenges with ease. Your communication skills allow you to effectively engage with non-technical clients, business stakeholders, and our development team. If this describes your skills and experience, we’d love to hear from you.

Key Responsibilities

● Collaborate closely with business stakeholders and development teams to deliver innovative products and enhance existing features, ensuring alignment with business objectives.

● Analyze current business processes and workflows to identify areas for improvement and propose practical solutions.

● Elicit, document, and review detailed business requirements and use cases, creating comprehensive functional and system requirements specifications.

● Prepare and deliver presentations and demonstrations of new features to stakeholders, facilitating effective communication and feedback.

● Facilitate communication among business stakeholders and technical teams, ensuring smooth project execution and resolution of issues.

● Assist in defining project scope, objectives, and deliverables; support project planning, track progress, and ensure successful outcomes.

● Create and maintain detailed documentation of procedures, solutions, and requirements.

● Support the implementation and adoption of new processes and systems, including

training and user support.

● Identify potential risks and issues; develop and implement mitigation strategies,

managing risk throughout the project lifecycle.

Requirements

Must have:
● Bachelor’s degree in Computer Science, Information Technology, or a related field.

● * 4+ years of experience as a Business or Systems Analyst, or in a similar role.

● * Proficiency in English (C1 level) and Russian for both oral and written business communication.

● * 2+ years of experience communicating with English-speaking stakeholders.

● * Familiarity with system integration concepts, including API development and management, middleware, and data exchange formats (e.g., XML, JSON).

● Experience in creating business and technical documentation, guidelines and specifications.

● Experience with system analysis and system integration.

● * Experience with systems modeling techniques (e.g., UML, data flow diagrams).

● Ability to manage and prioritize multiple tasks effectively.

● Knowledge of the software development life cycle and methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Confluence).

● Strong problem-solving skills with the ability to research, analyze and structure complex data and processes effectively.

● Ability to work independently and as part of a team.

Nice to Have:

● * Experience with project management practices.

● * Proficiency in data analysis tools (e.g., Excel, SQL) and reporting software.

● * Strong leadership skills, with the ability to lead and motivate project teams.

● Familiarity with working with AI tools like ChatGPT or similar technologies for research and problem-solving.

● BA/PM certifications.

● Understanding of the healthcare industry and its processes.

Benefits:

● Flexible working hours;

● Fully remote job;

● Opportunity to work with international team of first-class professionals.