inDrive is an international mobility service. We are building a tech product that is positively
affecting the lives of millions of people across the globe.
Our employees are our most valuable asset.
Обязанности
- Responding to phone calls, emails, and chat messages.
- Quickly and efficiently resolving customer issues.
- Processing returns, exchanges, and customer complaints.
- Keeping records of each interaction with customers.
- Updating customer information in the CRM system.
- Collecting and forwarding customer feedback to relevant departments.
- Informing customers about the status of their inquiries.
Требования
- Fluent in Turkish and Knowledge of English (B1 minimum).
- Excellent oral and written communication skills.
- Ability to conduct dialogue politely and professionally.
- Ability to work with large volumes of information.
- Attention to detail and accuracy in documentation.
- Proficiency in PC and basic office programs.
- Skills in working with CRM systems and other specialized software.
Условия
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexbile schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully paid additional training courses.
- All necessary work equipment.
Our employees are our most valuable asset.
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Вакансия опубликована 1 мая 2025 в Баку